Protecting your privacy is important to Gently Radiant Skincare. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.gentlyradiantskin.com) (the "Site") and use our services.
Information We Collect:
We collect two main types of information:
- Personal Information: This includes information that can be used to identify you directly, such as your name, email address, billing address, shipping address, and phone number.
- Non-Personal Information: This includes information that does not identify you directly, such as your browsing activity on the Site, your device information, and demographic data. We may collect this information automatically through cookies and other tracking technologies.
How We Use Your Information:
We use your personal information to:
- Process your orders and fulfill your requests for products and services.
- Send you marketing communications, such as newsletters and promotional offers (with your consent).
- Personalize your experience on the Site by recommending products and content we believe you may be interested in.
- Respond to your inquiries and provide customer service.
- Improve the Site and our services.
- Comply with legal and regulatory requirements.
We will not share your personal information with third parties without your consent, except in the following limited circumstances:
- To service providers who help us operate the Site and provide our services, such as payment processors and shipping companies. These service providers are contractually obligated to keep your information confidential.
- To comply with legal and regulatory requirements, such as a court order or subpoena.
- To protect our rights and property, or the safety of others.
Your Choices:
You have choices regarding your personal information:
- You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email you receive from us.
- You can access, update, or delete your personal information by contacting us at [email address removed].
Data Retention:
We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You can request that we delete your personal information at any time by contacting us at customerservice@gentlyradiantskin.com We will delete your information within a reasonable timeframe, unless we are required by law to retain it.
Data Security:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on the Site. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
- Email: customerservice@gentlyradiantskin.com
- Phone: 1-888-213-0786
This Privacy Policy is effective as of 1st June 2024.